What is a Refurbished Grade? Grades are applied to second-hand or refurbished high-tech products to define specific and realistic criteria that quickly give an idea of the aesthetic or cosmetic condition of a device. Under no circumstances does a grade assess the technical or functional aspects of the equipment.
This allows, for example, to explain price differences between two identical products.
At Dipli, we have developed our own grades according to our specifications to provide consistent quality and verified traceability regardless of the origin of the stock #safesourcing đź‘Ť.
Our offers of used or refurbished high-tech products are divided into 5 categories :
In addition to our quality grades, our partner factories use data wiping and testing software approved by Dipli's specifications. Over 30 checkpoints are required on average to certify the functionality of a device.
When ordering from Dipli, we offer two levels of functionality for our refurbished products:
For the "Premium" level, we guarantee that the product will have a battery capacity of at least 80% and will have undergone a maximum of 700 charge cycles. Additionally, each product will be tested to 100% and will be fully functional. This means that you can confidently purchase a refurbished product with a quality equivalent to that of a new product.
The “Used” functionality level corresponds to a basic testing level for our refurbished products. Unlike the "Premium" level, the battery of each product is not tested. Therefore, we cannot guarantee a minimum battery capacity or the maximum number of charge cycles for these products. Additionally, we will not accept any warranty claims for issues related to battery life or battery-related problems. However, we will provide support for all other functional or aesthetic issues that may arise.
Has the grade and functionality level been chosen correctly? It's time for shipping! We offer various packaging options. The accessories provided with the products are new and compatible. All individual boxes are neutral (white or brown).
For shipping, you have the choice among the following 3 options:
When you choose the “Basic” packaging option at Dipli, you will receive the product alone, without any additional accessories. This is ideal for those who already have accessories or prefer to purchase additional accessories separately.
With the “Cable” packaging option, you will receive the refurbished product accompanied by a certified EU and ROHS charging cable. The provided cables may vary depending on the product and availability, but they are always of high quality and designed to offer quick and efficient charging.
With this packaging option, you will receive the refurbished product accompanied by a charging cable and an individual box. It is ideal for a complete shopping experience.