Understanding refurbished products in the B2B context

Definition of a refurbished product

A refurbished device is an electronic product, such as a smartphone, computer or tablet, that has been previously used and then subjected to a series of tests and repairs, if necessary, to ensure it functions properly. Unlike a second-hand device sold as-is, a refurbished device goes through a quality control process, including cleaning and restoring defective components. It is often sold at a lower price than a new device, sometimes with an included warranty, offering a more sustainable alternative.

Refurbishment process

The refurbishment process can vary depending on the product and the refurbishers, but at Dipli, it typically includes 30 checkpoints with the following key steps:

• Functionality testing: the product is tested to identify any defects.
• Repairs: defects are repaired by qualified technicians.
• Cleaning: the product is cleaned and restored.
• Refurbishment: the product is repackaged in either new or refurbished packaging.

Difference between refurbished, second-hand and new

• Refurbished: a refurbished product is a second-hand item that has been processed by a professional specialist according to strict standards. It undergoes more than 30 checkpoints, depending on the model, and comes with a warranty.
• Second-hand: a second-hand product has already been used and is sold by an individual or professional without a warranty.
• New: a new product has never been used and is sold in its original packaging.

Advantages of refurbished products for businesses

Refurbished products offer a wide range of significant benefits for businesses and their customers, fitting seamlessly into a sustainable and economically advantageous approach. 

Reduced environmental impact

Purchasing refurbished products helps reduce the environmental footprint of your business or your clients by extending the lifespan of devices and decreasing the production of electronic waste.

Costs and economic benefits

Refurbished products are typically sold at prices 30% to 70% lower than new products, enabling businesses or their clients to achieve substantial savings.

How does Dipli facilitate the integration of refurbished products?

Selection and et quality of refurbished products at Dipli

Dipli meticulously selects its refurbished products, offering only high-quality items from renowned brands. Each product undergoes rigorous testing and certification by expert technicians to ensure optimal performance and reliability.

B2B solutions offered by Dipli

Dipli provides a comprehensive range of refurbished products for businesses and their clients, including laptops, smartphones, tablets, servers and printers. Our optimized supply chain solution serves distributors, rental companies, telecom carriers and companies, enabling them to manage the entire value chain seamlessly in one place.

Dipli simplifies the second life of electronic products.

An all-in-one tool for distributors, leasing companies, telecom operators and companies to manage the entire value chain in one place.

The platform connects the electronics industry to secondary markets; simply and securely. Trade-in and return management, refurbishment, omni-channel purchasing and distribution: Dipli covers and simplifies all stages of the circular economy.