Orange Supplier Forum 2026: Dipli awarded for its trade-in solution

Dipli has received the 2026 Orange Supplier Forum Innovation Award for Orange Trade-in by Dipli, recognizing the work carried out with Orange to build a unified infrastructure for device trade-in.

The solution supports trade-in across several customer touchpoints: in-store, online for consumers through orange.fr and sosh.fr, and online for businesses via reprise.orange-business.com. It connects Orange’s customer base with a network of more than 100 certified refurbishers and recyclers, while providing a consistent, traceable and scalable approach across these different journeys.

By bringing these channels into a single infrastructure, Orange can manage trade-in with greater visibility and consistency, while simplifying the circular value chain for electronic devices.

Dipli receives the 2026 Orange Supplier Forum Innovation Award

The 2026 Orange Supplier Forum Innovation Award recognizes the work carried out around Orange Trade-in by Dipli and reflects the strength of the long-standing partnership between Orange and Dipli.

Over the years, this collaboration has played a key role in the development of Dipli’s trade-in expertise. Supporting a major telecom group such as Orange has continuously challenged the teams to strengthen the technology, operations and service behind the solution, while adapting it to increasingly demanding use cases.

The award therefore reflects more than the delivery of a single project. It highlights a collaboration built over time, with both teams working together to improve the way device trade-in is structured and operated within the Orange ecosystem. The project itself is fully operational across several Orange channels and brands, providing a concrete foundation for this recognition.

💡 For Dipli, being recognized directly by Orange gives the award particular significance. It acknowledges the collective work of the teams involved and the progress made year after year in building a trade-in model capable of supporting Orange’s ambitions in the circular economy.

Orange Trade-in by Dipli: a unified infrastructure for device trade-in

Device trade-in has traditionally involved multiple buyers, channels and operational touchpoints. With Orange Trade-in by Dipli, this fragmented model is brought together within a single, managed infrastructure designed to make trade-in easier to operate across the different customer journeys.

The model relies on three core principles:

• One-stop-shop: Orange works through a single platform and a single point of contact, while Dipli connects the operator to a network of more than 100 certified refurbishers and recyclers. This centralizes the relationship with the secondary market instead of requiring Orange to manage multiple buyers independently.
• Omnichannel and multi-brand: the same valuation logic and trade-in experience can be deployed across stores, consumer websites and business journeys. Dedicated white-label interfaces also allow Orange, Sosh and Orange Business to retain their own brand environment while relying on the same underlying infrastructure.
• End-to-end traceability and real-time visibility: devices can be tracked throughout the trade-in journey, while dedicated dashboards give Orange teams visibility into the activity and its key performance indicators.

By combining these capabilities, the solution helps simplify a complex circular value chain while maintaining the consistency, reliability and scalability required by a major telecom operator. This is also what the Orange Supplier Forum Innovation Award recognizes: not only a technology platform, but a model designed to structure device trade-in at scale.

Dipli, the all-in-one platform for circular tech.

With robust circular chain management and powerful data intelligence, we simplify and optimize every stage of the device lifecycle, end-to-end.

Designed for telcos, OEMs, and distributors, we deploy and manage tailored circular programs through scalable, high-performing tech solutions that streamline trade-in, refurbishment, and distribution of electronic products. With Dipli, turn circularity into a long-term growth engine.